Chatbots simulates human conversation, through artificial intelligence. It helps in communicating with a real person. Chatbots have gained maximum popularity and now they become talk of the town. Chatbots are made to ease the pain that the industries are facing today. The purpose of chatbots is to support and scale business teams in their relations with customers.Source: HOB
Last September, visa outsourcing and technology services company VFS Global, deployed chatbot-Viva-offering round-the-clock assistance to visa applicants headed to Australia.Source: HOB
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