Wells Fargo is testing a "chatbot," an automated program that can communicate with the bank's customers on Facebook's messaging platform to give them information on their accounts and help them reset their passwords.
Source: Fortune
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Facebook's big bet on messenger bots was an oversell from the start. What's shaking out now is a more reserved and perhaps more useful idea of what a bot can be and how a business can use it.
Source: AD Exchanger11112
To making dining more convenient, Barbeque Nation has introduced #Sayhi, a chat bot that helps patrons make enquiries and reserve tables directly from Facebook Messenger.
Source: FnB News24450
Chatbots let your users interact with your service in their own natural language. Use free and open-source tools along with Ruby to build creative, useful, and unexpected interactions for users.
Source: HOB12189
Chatbots are one of the most exciting and in-demand topics in tech. Businesses around the world are increasingly showing an interest in their potential for cost-saving and improving customer service availability.
Source: HOB5688
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