System is first to enable large brands to manage bots at scale, let humans and robots work side by side in customer careSource: LivePerson
The term Chatbot is also called chatterbox or talkbot. This is used to get interact with humans through texts or audio methods. The use of live chat for customer services has grown popular over the past several years, often replacing voice support services.Source: HOB
Netcore Solutions, a Global Marketing technology company, has acquired Quinto.ai, an AI chatbot startup.Source: HOB
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