The use of chatbots have increased in recent times in different business use cases to enhance conversational experience in terms of quick and more accurate response. Still organizations are struggling in the effective implementation of chatbots as conversational interface.Source: HOB
Marketer must understand the significance of relationship building in keeping, growing and acquiring customers. Chatbots came up with the solutions to bridge the communication gap and improve relationship between salesforce and customer.Source: HOB
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