Nand Kishor Contributor

Nand Kishor is the Product Manager of House of Bots. After finishing his studies in computer science, he ideated & re-launched Real Estate Business Intelligence Tool, where he created one of the leading Business Intelligence Tool for property price analysis in 2012. He also writes, research and sharing knowledge about Artificial Intelligence (AI), Machine Learning (ML), Data Science, Big Data, Python Language etc... ...

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Nand Kishor is the Product Manager of House of Bots. After finishing his studies in computer science, he ideated & re-launched Real Estate Business Intelligence Tool, where he created one of the leading Business Intelligence Tool for property price analysis in 2012. He also writes, research and sharing knowledge about Artificial Intelligence (AI), Machine Learning (ML), Data Science, Big Data, Python Language etc...

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Chatfuel and Botanalytics Integrate to Bring Advanced Analytics to Chatbots

By Nand Kishor |Email | May 8, 2017 | 8652 Views

Chatfuel, one of the first and most well-known platforms for building chatbots, has teamed up with Botanalytics, a fast-growing leading chatbot analytics platform. The collaboration seamlessly marries both services, providing a single platform for developing a bot and accessing advanced analytics data to improve upon it.

New and current users can build a fully functional Facebook Messenger bot in just five minutes using Chatfuel's platform, then use Botanalytics to analyze deep conversation data and measure engagement as soon as it goes live. Because Chatfuel makes bot development fast and easy, brands both big and small can jump right into the conversation with minimal time and effort. They may then iterate upon their bot with Botanalytics' advanced behavioral data to better suit their users' needs.

Anyone Can Make a Powerful Bot

Chatfuel is one of the easiest solutions to get a chatbot up and running, especially for users without programming experience. But once a bot is built, many creators require an advanced set of analytics tools to spot bottlenecks, confusion triggers and more. This is where Botanalytics comes in, providing a suite of analytics metrics within the platform.

While Chatfuel's platform provides users with some analytics tools, Botanalytics covers both fundamental and advanced analytics for users who need to dive into their data at a deeper level. Through this partnership, Chatfuel users will be empowered to measure metrics such as engagement and retention rates. They may also segment conversations according to metric, observe conversation steps and more. This in turn helps brands provide better customer service or make e-commerce sales, depending on the bot's purpose. Chatbot analytics provide other useful data as well, related to user segmentation and detailed user analysis. Read More

Source: Chatbots Magazine