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Top Chatbot Platform in 2019-Surbo
- Lead Management
- Customer Support
- Feedback
- Yellow messenger-increase conversation by 30%,,increases engagement by 300%,reduces cost by 30%,NPS (national promoters score) increases by 15%
- Mihup- ASR(automatic speech recognition) to power your application like voice search, real time, offline, pre-recorded audio support.
- Filters positive and negative content, knowledge graphs are also made using API and data
- Good box
- Mezi
- Look up
- Recast.AI- channel integration, analytics dashboard
- Senseforth.AI-fully managed solutions, 6 core AI engines, automated deep learning capability.
- Feedback bots- increases NPS
- Customer support bots- update customer queries
- Concierge bots- customer retention, quiz games
- Lead bots- brings leads for CRM system for closure, bots chat about your products and services.
- BFSI-needs of the customers such as balance inquiry, loan queries, bank account details.
- Customer service- continuity, scalability, speed of service
- E-commerce- sales improvement, eliminates personalization cap which customers have to face in online shopping
- Health industry- reduces the pressure on doctors to diagnose every single patient having the slightest of illness