Stop worrying about artificial intelligence. It's good for business, according to Domino's Pizza's CEO Patrick Doyle.
"We employ a lot more people today than we did 10 years ago when people were taking calls and orders on the phone," he said in an interview with TheStreet. "Technology ultimately drives efficiency, it drives a better experience for the customer. If you do that, the business grows and it ultimately grows employment."
Domino's employs some 14,100 people, as of January 1, 2017. About 60% of Domino's sales comes from digital.
"The majority of the interaction for ordering now on the front end is through digital. We've got a back end that is about delivering great tasting pizza quickly and efficiently but the front-end interaction with people now is really no different than it is at Amazon or eBay or any other technology company."
To be sure, the future of artificial intelligence continues to be a polarizing topic.
The latest to weigh on the subject is billionaire investor Ray Dalio of Bridgewater Associates. "Algorithmic decision making are going to produce better decision making and replace a lot of people," Dalio told TheStreet in an interview. "It has implications in terms of employment and so on, but it is also dangerous. Two red flags: do you understand the criteria that are in those algorithms so you can say "ah that's logical" and I buy into it or are you blindly following them?"
Tesla CEO Elon Musk is with Dalio on sounding concern on a future run by robots.
What has become the new normal for Musk, the prolific inventor tweeted recently about a future of world war fueled by the rise of artificial intelligence. "China, Russia, soon all countries with strong computer science. Competition for AI superiority at national level most likely cause of WW3 imo," Musk wrote recently.
The latest comments come on the heels ones made by Musk last month.
"If you're not concerned about AI safety, you should be. Vastly more risk than North Korea," Musk tweeted on Aug. 11.
While Musk's comments seem somewhat bombastic, they do shed light on the growing influence of artificial intelligence on humanity.
From Starbucks to IBM , the use of artificial intelligence by big companies to alter your behavior is becoming a major thing.
Source: The Street