Failure Analysis Engineer

Short Description

HP Inc is looking for a Failure Analysis Engineer who can work with Global Supply Chain, Engineering, and Quality teams to implement product improvements to enhance the performance of future products.

Job Description

HP, Inc. has an opening for a Failure Analysis Engineer located at our Bangalore, India facility. In this role, the successful candidate will be responsible for leading failure analysis efforts for HP Personal Systems products.

  • Perform failure analysis at the system and sub-system level (i.e., system board, power supply, hard drive, keyboard, etc.) to determine the root cause of system and components failures.
  • Partner with suppliers, repair, and manufacturing partners to drive root cause, corrective actions, and implement preventative actions for HP notebook, desktop
  • Lead collaborative efforts with customers, technical teams, and country teams to implement failure analysis programs that improve business results.
  • Work with Global Supply Chain, Engineering, and Quality teams to implement product improvements to enhance the performance of future products.
  • Implement failure analysis tools, test plans, and techniques for new and existing technologies.
  • Establish and optimize failure analysis capabilities within the company and external to the company through relationships with 3rd parties and key suppliers.
  • Provides domain-specific expertise and overall engineering leadership and perspective to cross-organization projects, programs, and activities in India.
  • Communicate key findings to key stakeholders, including executive management.
  • Provide guidance and mentoring to less-experienced staff members

Education and Experience:
Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or equivalent
Typically 4 - 6 years experience

Knowledge and Skills:
  • Advanced knowledge in the field of PC hardware, diagnostics, failure analysis, and PC repair.
  • Experience in issue reproduction, troubleshooting, and failure analysis.
  • In-depth and hands-on experience in failure and root cause analysis of PC and PC subsystems (e.g., system boards, hard drive, etc.)
  • Capable of defining and executing failure analysis test plans for PC systems.
  • Familiar with the Eight Disciplines (8-D) problem-solving process.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Experience working with external suppliers to resolve issues.
  • Ability to make critical decisions in fast-moving and high-pressure situations.
  • Ability to effectively communicate technical concepts to technical and non-technical audiences, including senior management.
  • Excellent written and verbal communication skills; mastery in English and local language.

Failure Analysis Engineer
Mid-Senior-level Technology | Information Technology | Information Full-time Other | Engineering | Information Technology Quantitative Analyst | Senior Software Engineer | Software Engineer
Our vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe. This motivates us - inspires us - to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won't stop pushing ahead, because you won't stop pushing ahead. You're reinventing how you work. How you play. How you live. With our technology, you'll reinvent your world.