B.Com (H)/B.Com (P) (Only Regular graduation, no Distant Learning)
CA firm experience not considered
Relevant Experience in reputed Captive/Outsourcing RTR Ops
Good Written/Verbal Communication
MS Excel Knowledge, Pivot, V LookUp, Macros
IT skills: ERP (PeopleSoft/SAP/Oracle/Workday Financial), MS Office
Stakeholder Management experience
Quality Lean/Process Improvement knowledge
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Who is Genpact?
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details - all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies' ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we'll be there with you - putting data and digital to work to create bold, lasting results - because transformation happens here.
Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact's largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 77,000+ employees and annual revenues of US$2.57 billion as of December 31, 2016.
Based on our unique heritage and beginnings as a GE business, Genpact has created a culture that emphasizes customer centricity, teamwork, and continuous improvement. Based on the foundation of unyielding integrity and acting as a compass to guide our thoughts and actions, our values serve as our organization's pillars.
Genpact's operations are a seamless extension of our clients' operations. Our strong operating culture defines our process effectiveness, aimed at delivering measurable business impact and strategic value to our clients. We see our client relationships as strategic, long term, and enduring, which is evident in our 68% Net Promoter Score (NPS) and 90%+ contract renewal rate. We believe that honest and regular client feedback enriches our relationships, so our feedback sessions are one-on-one or revolve around regular client forums that stimulate new thinking and thought leadership. It also enables our clients to share best practices and connect with industry experts and peers. This differentiated Client Advisory Group, consisting of top CXOs, helps us address common client problems, share insights, shape new focus areas and strategies, and further strengthen our client relationships.