Senior Engineer, Service Delivery

Short Description

Dell is looking for a Senior Engineer who has experience in OS Certification Processes and procedures.

Job Description

Job Summary: The role will be expected to work in a positive and collaborative fashion with fellow team members, senior engineering/architect staff, vendors, and customers. The Infra Delivery Specialist will assist with process maturation, development, technical standards creation, and drive operational excellence through consistent delivery and best practices. This role will also include the core fundamentals of day-to-day operations, based on the ITIL v3 methodology.

Essential Requirements:

  • 8 to 10 years of experience with System administration and Server management.
  • Expert knowledge in installing, configuring and troubleshooting Linux/Windows Operating systems.
  • Exposure to Bright or other High-Performance Computer systems.
  • Strong Linux and Windows Operating System & VMware solution debugging skills.
  • Expertise in basic networking and system administration, security, LAN, MAN, WAN engineering, TCP/IP, Virtualization etc.
  • Disaster Recovery methodologies and practice
  • Knowledge of hardware components and hardware troubleshooting procedures
  • Ability to debug and write shell-scripting or any other script.
  • Excellent Oral and Communication skills
  • Detail oriented with strong organizational and analytical skills

Good to have:
  • Experience in OS Certification Processes and procedures
  • Enterprise Server/IT company Industry experience.
  • Industry certifications: VCP, NCP, RHCSA, VSAN Badge, VXRail Badge, etc
  • Experience with Storage solutions: EMC Isilon or other Data protection products would be highly desirable
  • Ability to collaborate and work with support teams in various time zones
  • Understanding of ITIL principles and processes/experience with Service now or any other ticketing tool.
  • Microsoft Active Directory management or LDAP or any other user management exposure
  • Able to contribute to Automation

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

Service Delivery
Mid-Senior-level Information | Information Technology | Technology Full-time Information Technology | Engineering Senior Software Engineer | Software Engineer
Dell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people in the U.S. and around the world.