Data Analyst

Short Description

Cisco is hiring a Data Analyst who can provide input in each cycle of the development phase (Develop, test, and release) to meet a business objective.

Job Description

What You'll Do
Cisco IT is looking for a dynamic System Analyst that is eager to drive innovation in one of the most cutting edge commerce & software licensing platforms in the market, and will be responsible for the following:

  • Responsible for ensuring the efficiency of the CPT organization, identifying areas for improvement, and building both long-term and ad-hoc solutions. The ideal candidate will have a good technical, analytical, and operational background. SQL and Tableau proficiency is required.
  • Work with business to determine business outcomes and prepare a solution for the engineering team
  • Use knowledge of cutting-edge technologies to optimize organizational efficiency
  • Review existing IT systems and internal processes; collect and analyze data to identify areas for improvement within IT infrastructures
  • Participate in team meetings; provide input on intelligent solutions to improve efficiency
  • Utilize modeling, information engineering, and cost-based accounting processes to design new systems
  • Provide input in each cycle of the development phase (Develop, test, and release) to meet a business objective
  • Oversee the implementation process; handle programmers and vendors to stay within deadlines and budget
  • Fix and debug IT systems to ensure error-free functionality and end-user satisfaction
  • Lead multiple tasks to deadlines; communicate progress at regular intervals

Who You'll Work With
You will report to a manager within the Customer and Partner Transformation space.
You will work closely with partners and IT leaders on strengthening the core of our commerce and software licensing platforms and transformation efforts.
You will influence customers, partners, vendors and peer IT team members to build trust and drive innovation.

Who You Are
Minimum qualifications:
  • 7+ years of experience of IT industry experience
  • BachelorÔ??s degree in computer science, IT, or related field
  • Be conversant on general business and IT terminology to collaborate and translate between both areas and turn business goals into technical requirements via User Stories.
  • Familiarity with IT standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM
  • Experience in at least one object-oriented programming language and technical solution design within Customer Support domains and/or Partner lifecycle.
  • Manage individual project priorities, deadlines, and work.
  • Awareness of current IT standards, emerging technologies, security & network risks
  • Ability to explain complex, highly-technical information to non-technical colleagues using clear, simple language
  • Experience in strategic planning in a tech company, investment banking or strategy consulting with a focus on technology or hardware business
  • Experience in Tableau/Power BI/ data visualization tools
  • Proficiency in Microsoft Office and SharePoint
  • Demonstrable experience working in a fast-paced environment with shifting priorities and lack of guidance

Preferred Qualifications:
  • Experience with CPQ (Cash, Pricing, and Quote) system processes
  • Be familiar with Agile methodologies and creation of User Stories, Features, feature backlog creation and maintenance aligned to partner priorities.
  • Be able to anticipate business needs of specific partners and provide proactive recommendations given the big-picture objective.
  • Experience holding partner interviews, identifying issues and gathering facts, during the research and analysis phases
  • Experience building dashboards using advanced Tableau functionality (e.g. data blending)
  • Experience with Cloud-Native applications and platforms
  • Familiarity with Salesforce
  • Experience interacting with all levels of a professional organization
  • Drive own work autonomously in a fast-paced, demanding environment, under pressure

Data Analyst
Mid-Senior-level Information | Information Technology | Technology Full-time Other | Engineering | Information Technology Data Analyst
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.