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Cisco is hiring a Software & Licensing Asset Manager to analyze the data quality and assess existing processes governing the Lifecycle of the Customer Assets.
Role & Responsibilities - summary
You'll be responsible to drive business outcomes to the customer by achieving important metrics that have a bearing on the CustomerÔ??s Risk appetite, Budgeting, and Planning & ability to manage Contracts effectively.
The Asset Manager would be responsible for gathering information about the newly assigned customer, create visibility of the customer Installed Base, analyzing the data quality and assess existing processes governing Lifecycle of the Customer Assets. Based on the results of the analysis, the Asset Mgr will execute necessary Installed Base cleanup actions with the cooperation of Cisco transactional support teams.
To optimize customer experience, the individual is required to analyze customer Asset Management process (or Installed Base Lifecycle Process) and provide recommendations for its design/optimization, being accountable for the process to be executed and acting as the single point of contact to the customer, partner, and Cisco account team for managing, tracking, and reporting on any asset/contract management issues
Software & Licensing Asset Manager
Senior Software Engineer
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services.
Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.