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Verifone is seeking an Application Analyst who has an ability to use problem-solving skills and technical expertise to resolve incidents before routed to L3.
Now, Verifone is one of the world's largest POS terminal vendors and a leading provider of payment and commerce solutions. We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.
We believe great work comes from incredible people. We've established a team with a dedication to committed support and unmatched expertise. Whether it's building significant client experiences or paving the way for the future breakthrough in payment technology, Verifone is a place where growing your career means making a global impact. Let's shape the future of commerce together.
Extensive experience in providing .NET application support & deployment IIS Configuration Windows patch & software installation/upgrade .NET application upgrade Windows service installation & configuration Server Certificate creation & deployment Scripting languages like power shell scripting, python, etc to automate the tasks MS SQL Server ITIL certification Independently support issues that are forwarded by L1 support team Experience in managing incidents raised by the L1s or as agreed in documented Service Level Agreement (SLA) timelines. Collaborate with L3, Business Users, and Experts involved to get the issues resolved and escalate/recommend to the L3s when documentation is insufficient to complete the tasks or do not solve the incident. Involved in monitor and report any persistent errors from the application and recommend systems improvements. Maintain a Run-Book which they can use for immediate resolutions. Ability to use problem-solving skills and technical expertise to resolve incidents before routed to L3. Work experience on DevOps tools like Git, Jenkins, Docker, Kubernetes, Puppet, Ansible, Nagios, etc.
Verifone is proud to be an Equal Opportunity Employer.
Verifone is transforming everyday transactions into opportunities for connected commerce. We are connecting more than 29 million payment devices to the cloud merging the online and in-store experience and creating the next generation of digital engagement between merchants and consumers. We are built on a 30-year history of uncompromised security. Our people are known as trusted experts that work with our clients and partners, helping to solve their most complex payment challenges. We have clients and partners in more than 150 countries, including the world's best-known retail brands, financial institutions and payment providers.