Short Description
Novartis is seeking an Analyst who can create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function.Job Description
- Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
- Brand and Portfolio Performance Tracking
- Strategic Support
- Brand and Market Assessments
- Customer Analytics
- Digital Analytics
- Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services
- Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
- Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
- Support team leaders in recruitment and on-boarding of new associates within the organization
- Active participation in various knowledge sharing sessions that enables growth and improves the quality of GCO Hyd deliverables across the function
- Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
- Comply with tall Novartis operating procedures as per legal / IT / HR requirements.
- Provide analytics support Novartis internal customers (CPOs & Regional marketing and sales teams) on various high complexity analytical reports.
- Facilitate data-enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
- Support PLS business in building practice by involving in various initiatives like knowledge sharing, onboarding, and training support, support team leads in all business-related tasks/activities, building process documentation and knowledge repositories.
- Experience (3+ years) in business analytics in the scope of Managed markets in US pharma. Good experience on Payer commercial datasets, Payer data, Claims data.
- Understand the proposed Managed markets and competitive advantage that would differentiate the commercial success or failure of the drug.
- Should have an understanding of Pharmaceutical business including its regulatory environment
- Strong analytical thinking with a problem-solving approach
- Should have worked in an international company with exposure working in cross-cultural environment
- Should be customer service oriented
- Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
Analyst