Senior Analyst

Short Description

Dell is hiring a Senior Analyst who can Analyze online customer behavior and online business performance, designing and developing new and innovative analytics methods.

Job Description

Key Responsibilities:
  • Analyze online customer behavior and online business performance, designing and developing new and innovative analytics methods. 
  • Architect analytic solutions that tackle specific business problems, while considering end implementation and adoption.
  • Utilize Omniture data to identify URL / page level improvements with high revenue potential. You will be responsible for program managing the work with the relevant Engineering / Regional Online teams.
  • Assess new feature launches and provide optimization recommendations.
  • Provide actionable recommendations on how to optimize the online commerce business.
  • Define and manage an analytics roadmap.
  • Execute online analytics and provide bi-weekly progress updates.

Essential Requirements:
  • Bachelor's degree in Engineering, Computer Science, or Business with 3+ years experience; or Master's degree with 3+ years relevant experience.
  • 3+ years of relevant experience with at least 2+ years providing highly-actionable analytical insights.
  • Expertise in e-commerce analytics tools including SiteCatalyst, Discover, and Insights.
  • Expertise with Hadoop and SQL.
  • Experience with Tableau and Power BI.
  • Experience with Python and R.
  • Hands-on analytics capabilities, expertise in analytical problem-solving techniques and frameworks and the ability to deal with large volumes of data.
  • Strong communication skills, including the ability to convey analytic insights effectively to both IT and business audiences.
  • Strong teamwork, business acumen, and customer advocacy skills.

Desirable Requirements:
  • Understanding of Sales and Channel processes (pre-purchase, purchase path, post purchase) is a plus.
  • Experience working within global teams.
  • Experience with statistical tools like SAS, Statistica, and/or JMP.
  • Experience with large, high-volume web sites.
  • Strong business and financial acumen.

Senior Analyst
Mid-Senior-level Information Technology | Technology | Information Full-time Other | Engineering | Analyst | Information Technology Business Analyst | Data Analyst
Dell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people in the U.S. and around the world.