Senior Analyst

Short Description

Novartis is looking for a Senior Analyst who has the ability to operate effectively in an international matrix environment.

Job Description

Job Description
? Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. 
? Support and facilitate data-enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
? Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, onboarding, and training support, support team lead in all business-related tasks/activities, building process documentation, and knowledge repositories

? Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o NVS performance report (PEC report) o Market overview (brand / therapy area) o Disease area fact books o Situation analysis (for IPS) o New brand launch performance tracker o Institutional performance / KAM dashboards o Country brand performance reports o Brand diagnosis o BD&L support o Pricing analysis o Social media monitoring o Weekly BI market monitoring o Rewind meta-analysis of existing PMR studies o Portfolio prioritization o Online internal surveys o Customer analysis o Brand asset maximization o Multi-channel marketing analytics o Portfolio Analytics o Others ad-hoc requests
? Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services 
? Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function 
? Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc 
? Support team leaders in recruitment and on-boarding of new associates within the organization 
? Participate in various knowledge sharing sessions that enable growth and improves the quality of GCO Hyd deliverables across the function 
? Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes 
? Comply with all Novartis operating procedures as per legal / IT / HR requirements

Business Results: 
? Quality KPI targets met as per business expectations ? Good customer satisfaction scores 
? All projects delivered as per customer expectations Strategy/Customer Focus: 
? Drive design and enhancement of existing services/deliverables 
? Internal customer satisfaction with the quality of services provided. 

Capabilities & Expertise: 
? Learning agility 
? Ability to manage multiple stakeholders 
? Project Management 
? Pharmaceutical industry domain knowledge 
? Market research background 
? Advanced MS-office skills (MS-Excel and MS-PowerPoint) 
? VBA and MS-Access knowledge will be an added advantage Soft Skills: 
? Good presentation skills
? Interpersonal and communication skills 
? Ability to operate effectively in an international matrix environment. 
? Strong stakeholder management skills 
? Strong team player who is dynamic and result oriented

Minimum requirements
MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage - Experience (3-5 years) in business analytics in a market research firm or pharmaceutical company or Pharma KPO - Should have an understanding of Pharmaceutical business including its regulatory environment - Strong analytical thinking with problem-solving approach - Should have worked in an international company with exposure to working in cross-cultural environment - Should be customer service oriented - Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Senior Analyst
Mid-Senior-level Information | Technology | Information Technology Full-time Other | Engineering | Information Technology Business Analyst | Data Analyst
We use science-based innovation to address some of society's most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. We also aim to provide a shareholder return that rewards those who invest their money, time and ideas in our company.

Our Values
Strong values define our culture and help us execute the Novartis strategy in line with our mission and vision.

We have introduced Values and Behaviors that describe the professional behaviors we expect from our employees. These values were selected by the Executive Committee of Novartis - with input from associates worldwide - and form an integral part of the framework we use to recruit people, develop them and assess and reward their performance. We will hold ourselves to account against these values and behaviors.