Lead Analyst

Short Description

American Express is seeking a lead analyst who has the ability to connect actions to business results OR P&L Mindset.

Job Description

Functional Description :
Global Commercial Services (GCS) continues to be a fast-growing business within American Express. Data, Strategy & Insights (DS&I) India team within GCS is instrumental in driving accelerated growth and improved profitability by providing actionable data-driven insights and consultative solutions. The open role is an exciting opportunity to be part of the GCS growth story in a dynamic, intellectually stimulating, open, fun and collaborative environment.

Purpose of the Role:
This role will support the US SME segment of the GCS business. US SME @ $300B+ of CV is the largest business segment of the GCS business. It is divided into 8 regions with 320+ field salespeople working to retain and grow the business. The role is expected to 
  • Support the US SME field salespeople in looking at their signings and ensuring the sales effort is captured adequately for them to earn incentive 
  • Working with multiple teams to ensure right controls are put in place for the signings to be tracked correctly in salesforce.com
  • Working with field salespersons an ensure they have the right and timely visibility to their portfolio for them to reach the right clients and ensure business growth 

  • Preparing and delivering weekly reporting to Manager Business development (MBDs) and Director Business development (DBDs) 
  • Quality checking the sales signings submitted by the MBDs for DBDs to take quick decisions 
  • Developing report providing visibility of the portfolio for MBDs to schedule their week and month efficiently. reducing the non-selling time for field persons 
  • Work directly with partners to support ongoing initiatives efficiently
  • Automate and drive value through structured approach & logical thinking
  • Act as a single point of contact between multiple teams and the MBDs 

Critical Factors:
  • The analytical mindset to drive insights out of data
  • Good knowledge of programming languages like Python, SAS or R
  • Ability to connect dots between various business lines 
  • The ability to connect actions to business results OR P&L Mindset
  • Bachelor's degree in computer engineering or Statistics from a reputed institute

Past experience:
2 years of relevant experience in a corporate environment

Enterprise Leadership Behaviors:
Set The Agenda: 
  • Define What Winning Looks Like
  • Put Enterprise Thinking First
  • Lead with an External Perspective
  • Bring Others With You
  • Build the Best Team
  • Seek & Provide Coaching Feedback
  • Make Collaboration Essential

Lead Analyst
Mid-Senior-level Information | Information Technology | Technology Full-time Information Technology | Engineering | Other Data Analyst | Quantitative Analyst
American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.