Business Analyst

Short Description

American Express is seeking a Business Analyst who can lead Coding Algorithm development in partnership with MIS.

Job Description

Purpose of the Role:
  • Lead Coding Algorithm development in partnership with MIS.
  • Lead Process wise exceptions monitoring research and remediation tracking
  • Lead NLP algorithm development for key use cases from a regulatory. perspective by consultants - provide inputs on fine-tuning the model's basic business understanding.
  • Research on coding refinements for exceptions to make existing coding logic algorithms sharper.

Responsibilities:
  • Coding Logic and Coding Algorithm / Flow chart development. 
  • Update leadership on the key deliverables from the exceptions reporting perspective.
  • Take end to end ownership of the Automation projects and initiatives.
  • Provide reporting inputs to the team basis tableau design/changes etc. 

Qualifications:
Critical Factors to Success:
  • Structured thinking
  • Problem solving
  • Technical understanding

Experience:
  • Operations SME
  • Project Management

Academic Background:
Graduate in any stream

Technical Skills/Capabilities:
  • SQL
  • Advanced Excel

Knowledge of Platforms:
  • GCAP
  • Triumph
  • Cruse

Behavioral Skills/Capabilities:
  • Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
  • Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
  • Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage‚??‚??

Business Analyst
Mid-Senior-level Technology | Information Technology | Information Full-time Other | Information Technology | Engineering Business Analyst
American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.