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Why Today's Every Business Require Chatbots?
- Scale-up Operations: Where live agents can handle only 2 or 3 conversations at a time, chatbots can operate without any upper limit.
- Handles a lot of Customer Queries: If your business receives a lot of inquires, chatbot can take the load off your customer support team.
- For range of identical products or services: Chatbots can assist customers in getting the right product or services.
- Marketing content through online channels: For online communication channels chatbots can be useful in simplifying certain tasks.
- For Interactive Marketing Platform: Chatbot can also be used for a highly interactive marketing campaigns.
- To drive up Organisational Efficiency: If you are ruuning too many resources in backend support, chatbot can be your way out.